Dyana Villas - FAQ
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X : How about the late check out ?
Y : if your require a late check out, advance request is required then we can block your villa until we drop you back to the airport with an additional charge of 50% of 1 night rate.

X : What are the facilities in the Villas ?
-Y : parking area, private pool, kitchen with modern appliances, washing machine, hair dryer, safety box, cable tv, dvd and stereo system, IDD telephone, library, CD’s and Play station are available at the front office, free wi-fi internet access in every villas.

X : Is there any internet connection in the villa ?
Y : we provide free wi-fi internet access if you bring your laptop, if not you can borrow one laptop at the office or use the desktop.

X : How far is the beach from dyana villas ?
Y : 10 minutes walking distance to the beach that is located at the dead end of the street.

X : Is there a chef available who can cook meals for us?
Y : No, we don’t have a profesionnal chef here, but the housemaids can cook basic indonesian food during their working time. You could also hire a profesional chef from an outside restaurant.

X : How about money charger ?
Y : there are some good money changer nearby but you can change your money just at front office using the same rate as the money changer is.

X : Can you arrange for Tour or something ? or where we could get that information ?
Y : We provide all brochures and information for tours and activities in Bali, Reservation can be done by the front office attendants.

X : Can I pay by credit cards ?
Y : we accept visa, mastercard, amex, jcb, dinner without any additional charge (except in special case)

X : How can I change my booking from your website ?
Y : if you would like to change your booking, you could send us e-mail and inform us details information about your new booking.

X : Could you please tell me check in and out time ?
Y : our check in time at 14.00 pm and check out time at 12.00 noon

X : Is there any babysitter service in dyana villas ? if yes how much we should pay ?
Y : yes, we could provide it with price at IDR . 50.000/hour/babysitter.

X : If we want maid cook after their duty time, is there any additional charge ?
Y : If you need your maid to cook after their duty time (4pm) additional charge will be aply at IDR 25.000 net/hour/maid.

X : Do you have any extra bed ?
Y : yes, extra bed is available at USD 20US$ net/night/extra bed including breakfast and advance request is required
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X : What is your room size ?
Y : All Our rooms are 20m2 (5mt*4mt) with a 2mt*2mt king size bed, air condition and attached bathroom.

X : Can I rent a DVD there ?
Y : we provide Cable TV Channel, DVD (with good choice of movies) and stereo system in the villa

X : How many villas do you have in total ?
Y : we have 16 villas in total, 8 units 1 bdr villa, 3 units 2 bdr villas, 4 units 3 bdr villa and 1 unit 4 bdr villa. Some villas completed with bathub (1,2 or 3 bdr villa only)

X : Could I order food from villa ?
Y : yes, we provide 1 book named “ hallo restaurant” in every villa, it offers various menu from many surroundings restaurants who offer home delivery service.